Security & Trust - SyncFutures Data Protection & Privacy

SyncFutures implements enterprise-grade security measures to protect your sensitive trading data, API credentials, and personal information. We understand that trust is earned through transparency and proven security practices.

Security Features

End-to-End Encryption

• AES-256 encryption for data at rest
• TLS 1.3 for data in transit
• API keys encrypted with unique salts
• Zero-knowledge architecture

Secure Infrastructure

• Enterprise-grade cloud hosting
• SOC 2 Type II compliant data centers
• Network isolation and firewalls
• 24/7 infrastructure monitoring

Access Controls

• Multi-factor authentication
• Role-based access control
• Session management
• Audit logging of all access

Continuous Monitoring

• Real-time threat detection
• Automated security scanning
• Intrusion detection systems
• Incident response procedures

Data Protection & Privacy

What Data We Protect

Trading Data:

• API credentials (encrypted)
• Trading configurations
• Strategy parameters
• Risk management rules

Personal Data:

• Account information
• Billing details
• Usage analytics
• Support communications

What We DON'T Access

SyncFutures operates on a non-custodial model:

• We never hold or manage your funds
• We cannot access your account balances
• We don't store full transaction histories
• We cannot withdraw funds from your accounts
• We only access what's necessary for trade execution

Compliance & Certifications

Privacy Regulations

GDPR (General Data Protection Regulation)
CCPA/CPRA (California Consumer Privacy Act)
UK Data Protection Act

Security Standards

SOC 2 Type II Compliance
PCI DSS Level 1 (Payment processing)
ISO 27001 Information Security

Security Best Practices for Users

Protect Your Account

Account Security:

• Use a strong, unique password
• Enable two-factor authentication
• Never share your login credentials
• Log out of shared computers

API Security:

• Only grant necessary permissions
• Use read-only keys when possible
• Regularly rotate API keys
• Monitor API usage in your broker

Incident Response

In Case of Security Incident

We have a comprehensive incident response plan in place:

• Immediate containment and assessment
• User notification within 24 hours
• Regulatory reporting as required by law
• Transparent communication throughout resolution
• Post-incident analysis and improvements

If you suspect a security issue, contact us immediately at: security@syncfutures.com

Transparency & Trust

Security is an ongoing commitment. We regularly publish security updates, undergo third-party audits, and maintain open communication about our security practices.